A survey conducted by the Centre has evaluated to what extent ICT enhance productivity for Canadian enterprises. Among other things, the data collected allowed us to determine that investing in isolated components has very little impact on productivity. In fact, the results show that to realize the full potential of ICT investments, enterprises need to improve their ICT infrastructure as a whole,  simultaneously.

These fact sheets offer a snapshot of the survey and its main conclusions. Grouped into 10 themes, this overview will give readers a better understanding of the issues surrounding ICT and productivity.

B. Aubert, A.-M. Croteau, L. Da Silva, V. Hooper, Survey on productivity, information and communications technologies and business strategy, Centre for Productivity and Prosperity, HEC Montréal, December 2010.