New technologies are useful tools for organizations to innovate and then improve their performance. However, using these technologies is not the same thing as innovating with them. The study “Understanding Innovation Associated with Information and Communication Technology (ICT)” reports an analysis of a dozen of companies which achieved remarkable innovations using ICT. It also illustrates the conditions that must be satisfied if ICT is to provide strategic leverage.

 Aubert, B. A., Cohendet, P., Leroux, R., Montreuil, B., Peccatte, C., Rougès, J.-F., Comprendre l’innovation à l’aide des technologies de l’information et des communications, Centre for Productivity and Prosperity, HEC Montréal, Decenber 2011. (Available in French only)